Washington State Long-Term Care Ombudsman Program

"Because Dignity and Quality of Life are Rights"

Washington State Regional Ombudsmen
Washington State has fourteen regional offices to better serve you, for your convenience they are listed below. For faster service, please select the regional office that serves your county. All offices are open Monday - Friday and have 24 hour complaint Lines. If you live outside of Washington, click the link to find your state's ombudsman.   
Serving: King County

Contact: Regional Ombudsman Vicki Elting

Solid Ground
1501 North 45th Street
Seattle, Wa 98103-6708
Complaint Line 206-623-0816
Fax: 206-675-8093
Email: ltcop@solid-ground.org
Website: http://www.kingcountyltcop.org 
Serving: Cowlitz, Wahkiakum, Clark, Skamania & Klickatat
 

Contact:
Regional Ombudsman Cheryl Cody

Lower Columbia Community Action Council
P.O.Box 2129
Longview, WA 98632-0172
Phone: 360-425-3430 x 204
Fax: 360-425-6657
Email: sybils@lccac.org
Website: http://omtools.com/~cap/3_8.html

Serving: Clallam & Jefferson

Contact:
Regional Ombudsman Sue Estes


Olympic Area AoA/SI & A
 
915 Sheridan # 201
Port Townsend, WA 98368
Phone: Dir. 360-379-4418 or 360-385-2552 (800.801-0050)
Fax: 360-379-4400
Email: estessh@dshs.wa.gov
Website: http://www.aasa.dshs.wa.gov/Resources/
Clallam/default.htm


Serving: Adams, Chelan, Douglas, Grant, Lincoln & Okanogan

Contact:
Regional Ombudsman Erin Nelson 

Aging & Adult Care of Central WA
50 Simon Street S. E.
East Wenatchee, WA 98802
Phone: 509-886--0700 or 800-572-4459
Fax: 509-884-6943
Email:
nelsoec@dshs.wa.gov
Website: http://www.aasa.dshs.wa.gov/Resources/
Lincoln/default.htm#ombudsman

Serving: Snohomish County

Contact:
Regional Ombudsman Michal Glauner

Snohomish County Division on Aging
2722 Colby Ave.
Everett WA. 98201
Phone: 425-388-7393 or 800-560-0552
Fax: 425-388-7304
Email: michal.glauner@co.snohomish.wa.us
Website: http://www1.co.snohomish.wa.us/Departments/Human_Services/
Divisions/LongTermCareAging/Ombudsman/default.htm


Serving: Pierce County

Contact: Regional Ombudsman Karen Hausrath

Pierce County Human Services
3580 Pacific Ave.
Tacoma, WA 98418
Phone: 253-798-3789 or 206-624-8460 x 3789 (800-642-5769)
Fax: 253-798-3812
Email: khausra@co.pierce.wa.us
Website: http://www.co.pierce.wa.us/pc/abtus/
ourorg/altc/ombsvcs.htm#Ombudsman

Serving: Kitsap County

Contact: Regional Ombudsman Gayle Helseth-Kenison

Kitsap County Area Agency on Aging
614 Division Mail Stop 5
Port Orchard, WA 98366
Phone: 360-337-5714
Fax: 360-377-5746
Email: ghelseth@co.kitsap.wa.us
Website: http://www.kitsapgov.com/altc/
communityservices.htm#ltcombudsman


Serving: Gray Harbor & Pacific

Contact: Regional Ombudsman Glory Haga

Coastal Community Action Council
117 East Third
Aberdeen, WA 98520
Phone: 360-532-4900 or 800-828-4883 x 120
Fax: 360-533-0377
Email: gloryh@coastalcap.org

Serving: Island, San Juan, Skagit and Whatcom

Contact: Regional Ombudsman Betsy Simcox 

Northwest Regional Council
600 Lakeway Dr.
Bellingham, WA 98255
Phone: 360-676-6687 or 877-966-2837
Fax: 360-738-2451
Email: laffedd@dshs.wa.gov
Serving: Ferry, Pend Oreille, Spokane, Stevens & Whitman

Contact: Regional Ombudsman Linda Petrie

Spokane Neighborhood Action Program
East Central Community Center
500 South Stone
Spokane, WA 99202-3174
Phone: 509-456-7133 or 800-660-7133
Fax: 509-456-7159
Email: petrie@snapwa.org

Serving: Asotin, Benton, Columbia, Franklin, Garfield & Walla Walla

Contact: Regional Ombudsman Joe Oertel

Blue Mountain Action Council
342 Catherine Street
Walla Walla, WA 99362-3057
Phone: 509-529-4980 or 800-244-5908 x 126
Fax: 509-529-4985
Email: joeo@bmacww.org

Serving: Lewis, Mason & Thurston

Contact: Regional Ombudsman Paul Tosch

3321 Cooks Hill Road
Centralia, WA 98531
Phone: 360-943-6018
Fax: 360-736-1997
Email: ombudspt@localaccess.com 

Serving: Clark, Klickitat & Skamania

Contact: State Ombudsman Office

Multi-Service Center
1200 South 336th Street
Federal Way, WA 98003
Complaint Line 800-562-6028
Fax: 253-815-8173
Email: ltcop@multi-servicecenter.com

Serving: Kittitas & Yakima

Contact: Regional Ombudsman Stacy Kellogg

Yakima Valley Farm Workers Clinic
P.O.Box 831
Toppenish, WA 98948
Phone: 509-453-0480 or 800-643-2182
Fax: 509-248-3275
Email: stacyk@ncactopp.org
Website: http://www.ncactopp.org/familyombudsman.php


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